Getting booted?

The information in this article applies to:

Microsoft Windows Millennium Edition

SYMPTOMS
If you use America Online (AOL) on a computer that is running Windows Millennium Edition (Me), you may experience any of the following symptoms:

When you try to connect to AOL for the first time, you may receive one of the following error messages during step 6 ("Connecting to America Online"):

The access company failed to respond properly

The access company failed to respond properly (6 A)

The access network failed to properly respond

The access network failed to properly respond (6 A)
Note that your second dial-up attempt does work.

After you use AOL and you attempt to shut down your computer, your computer may not completely shut down. You may need to reset or restart your computer, but the main power button may not work.

RESOLUTION
According to AOL, the current workaround for this behavior is to install AOL version 6.0. Microsoft believes that this issue occurs because there is an error in the AOL 5.0 code. Currently, no fix has been posted by AOL.